Privacy Policy

1. Introduction
LMXLED Ltd (‘LMXLED, LMX LED’, ‘we’, ‘our’ or ‘us’) is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website or contact us.

2. Who We Are
LMXLED Ltd.
Registered in England and Wales
Company Number: 08499159
Website: www.lmxled.co.uk
Email: info@lmxled.co.uk
Telephone: +44 (0)1895 348835

3. Information We Collect
We may collect your name, company name, job title, email address, telephone number, enquiry details, IP address, browser/device information and website usage data.

4. How We Use Your Information
To respond to enquiries, provide quotations, provide technical support, improve our website, meet legal obligations and protect our business.

5. Legal Basis
We process personal information under contract, legal obligation, legitimate interests and consent where applicable.

6. Contact Forms
Information submitted through our contact forms is used only to respond to your enquiry.

7. Marketing
We may contact existing customers about similar products and services where permitted by law. You may opt out at any time.

8. Cookies
Our website may use essential cookies required for the operation of the website. If non-essential cookies such as analytics are introduced in the future, this Privacy Policy will be updated and consent will be obtained where required by law.

9. Sharing Information
We do not sell your personal information. We may share it with trusted service providers where necessary or where legally required.

10. International Transfers
Where personal information is processed outside the UK, appropriate safeguards are applied.

11. Data Retention
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected and to comply with legal obligations.

12. Data Security
We use appropriate technical and organisational measures to protect your personal information.

13. Your Rights
You have rights of access, correction, deletion, restriction, objection, portability and withdrawal of consent where applicable.

14. Complaints
If you have concerns, please contact us first. You also have the right to complain to the Information Commissioner’s Office (ICO): https://ico.org.uk/

15. Third-Party Websites
We are not responsible for the privacy practices of external websites linked from our site.

16. Changes
We may update this Privacy Policy from time to time. The latest version will always be published on our website.

July 2026